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We deliver to mainland France and the European Union. Orders are generally processed within 1 to 3 business days after payment confirmation.

Estimated delivery times

France: 2 to 4 business days

European Union: 3 to 7 business days

Shipping costs are calculated automatically at checkout. Free delivery is available for all orders over €100 in mainland France. Depending on the destination and order volume, we may use Colissimo, Mondial Relay, Chronopost, or another reliable carrier. A tracking link will be sent to you as soon as your order has been shipped.

Please make sure your delivery address is accurate before confirming your order. In case of any error, please contact us as soon as possible at malinmatos33@hotmail.com.

In the event of delay, loss, damage, or receipt of an incorrect item, please contact us so we can assist you.

We accept returns within 30 days from the date of delivery. Returned items must be new, in their original packaging, and accompanied by proof of purchase. To initiate a return, please contact us at malinmatos33@hotmail.com.

Returns made without prior approval will not be accepted. Return address: [INSERT RETURN ADDRESS].

In accordance with European legislation, you have a 14-day right of withdrawal from the date of delivery, without having to provide any reason. The refund will be issued to the original payment method after the returned item has been received and inspected. Once approved, refunds are generally processed within 7 to 10 business days, although bank processing times may vary.

Certain items are non-refundable, including personalized products, perishable goods, personal hygiene products, hazardous materials, gift cards, and sale items, unless they are defective or not as described.